Return And Refund

At TheWearRoom, we want you to love your purchase. If you’re not fully satisfied, we’re here to help with an easy return and exchange process.

Eligibility for Returns:

• You may request a return or exchange within 30 days of delivery.

• Items must be:

  • Unworn, unwashed, and in original condition.

  • With original tags and packaging intact.

• Items not meeting these conditions may not be eligible for a refund.

Note: Final sale items, gift cards, and personalized products (if applicable) are not eligible for return.

How to Start a Return:

1. Email our support team at support@thewearroom.com with:

   • Your order number

   • The item(s) you wish to return or exchange

   • The reason for the return

2. Our team will provide you with return instructions, including the return shipping address.

3. Pack your item securely and ship it back using a trackable method.

Return Shipping Costs:

• Customers are responsible for the return shipping fee unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure your return arrives safely.

Refunds:

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

• Shipping charges paid at checkout (if any) are non-refundable, unless the return is due to our error.

Exchanges:

• If you need a different size or color, please contact us at support@thewearroom.com.

• Exchanges are processed as a return + new order:

  • Return the original item for a refund.

  • Place a new order for the item you want.

Damaged, Defective, or Wrong Item:

• If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery at support@thewearroom.com with photos.

• We will cover the return shipping and send you a replacement or full refund.

Late or Missing Refunds:

If you haven’t received your refund yet:

1. First, check your bank account or PayPal balance again.

2. Contact your credit card company or bank—it may take time before your refund is officially posted.

3. If you’ve done all of this and still haven’t received your refund, please email us at support@thewearroom.com.

Contact Us:

If you have any questions about our return and refund process, please reach out to us:

TheWearRoom Customer Support
support@thewearroom.com